1. TERMS OF BUSINESS

All prices, descriptions, and terms on this website are subject to change without notice and supersede any previously advertised terms. These terms are governed by the laws of the Netherlands, unless stated otherwise.

2. OUR GUARANTEE

All items are original period manufacture unless stated otherwise. If dissatisfied, customers must notify us by email within 7 days of receiving the goods. Returns must be in original condition and sent back within 14 days for a full refund of the purchase price (excluding any shipping costs).

The following exceptions apply:

Refunds are not issued for goods purchased in error or on behalf of third parties.

Refunds will not be given for items damaged, altered, or tampered with after delivery.

Items are intended for display only. We do not guarantee fit or suitability for wear.

It is the customer’s responsibility to ensure the item may be legally imported into their country. If returned due to import restrictions, we offer store credit equal to the original purchase price (less shipping and import costs). Refunds will not be issued in these cases.

Refunds for PayPal transactions will be issued via PayPal.

3. ORDER ACCEPTANCE

A contract is formed only when full payment is received and the goods have been dispatched. Confirmation emails or PayPal payment notices do not constitute acceptance of your order. We reserve the right to cancel any order and issue a full refund if necessary.

4. INTERNATIONAL CUSTOMERS

Customers outside the European Union are not entitled to the 14-day withdrawal period provided under EU consumer protection laws. All sales are final as per our stated layaway and return policies.

5. AGE-RESTRICTED ITEMS

Knives, edged weapons, and firearms are only sold to individuals aged 18 or over. Proof of age is required before sale completion.

6. METAL DESIGNATIONS

Terms such as "Gold", "Silver", or "Bronze" refer to grade or appearance unless explicitly stated as solid metal content.

7. AVAILABILITY

Our website displays items currently available. However, due to concurrent sales, items may occasionally become unavailable after your order. In such cases, we will inform you and offer alternatives or a refund.

8. DELIVERY & INSURANCE

All orders include handling, packing, and delivery charges calculated at checkout. We reserve the right to adjust miscalculated charges. Orders are shipped at the customer’s own risk. Packaging is done with care, and basic delivery insurance is included, but our liability ends upon shipment.

9. PAYMENT

All transactions are processed in EUR (Euros).

10. LAYAWAY / PAYMENT PLANS / RESERVATIONS

At Tiger Militaria, we offer layaway options to assist customers with higher-value purchases. Layaway is only available upon prior agreement and not all items qualify. Customers must contact us before placing an order to confirm eligibility.

Layaway Terms:

Layaway arrangements are valid for a maximum of 90 calendar days from the date of the initial deposit.

A deposit of 10% of the total purchase price is required to begin a layaway. This deposit is strictly non-refundable, regardless of cancellation, withdrawal, or return.

If payment is not completed within 90 days, Tiger Militaria reserves the right to re-list the item and retain the deposit.

If both parties agree to extend the payment period beyond 90 days, the item will no longer be covered under our standard guarantee policy.

Should the item be returned within 14 days under our guarantee, the 10% deposit remains non-refundable.

Reservations: An item is considered officially reserved only when:

The order has been submitted online via the checkout.

The customer has agreed to all Terms & Conditions.

The 10% non-refundable deposit has been paid in full. Discussions or price negotiations do not constitute a reservation.

11. COPYRIGHT

All images and text on this website are the property of Tiger Militaria and may not be reproduced without written permission.

12. ELECTRONIC ERRORS

In the event of pricing or listing errors caused by technical malfunction, we reserve the right to cancel the order and issue a full refund.

By placing an order with Tiger Militaria, you confirm that you have read, understood, and agreed to these Terms & Conditions, including the non-refundable deposit policy.